Contacts

Press / Radio / TV / Online: jeff@locknloadevents.com
Production: rupert@locknloadevents.com
General Enquires: enquiries@locknloadevents.com
Sponsorship: mark@f10sponsorship.com

Practical Information

Buying tickets from touts
How to get to South West Four Weekender
Age restrictions
Terms and conditions for South West Four Weekender
Information for disabled visitors
Cloakroom and cash point machines
Site evacuation
Sound levels
Adverse weather
Food and drink
Security at South West Four Weekender
Warning

Buying tickets from touts

As everyone is aware, all festivals are plagued by touts every year. 

Do not buy tickets from anything other than a bona fide ticket agency or seller. If you do otherwise, you run the risk of having bought either a forgery or a stolen ticket.

Since 2008, we have installed a state of the art ticket scanning system. This resulted in nigh on 1000 forgeries being discovered at the entry gate to the event that year. Encouragingly less in subsequent years. These people were not allowed in and some got quite upset about it. At the end of the day, the only people that gain from this are the touts. Whatever your excuse, you will not gain access to the event with a forgery. Please also be aware, that as tickets are all bar coded, stolen tickets can now be cancelled and again if your ticket is identified as having been stolen you will not gain access.

So once again, we strongly advise that you only buy tickets from established agencies or genuine ticket sellers.

How to get to the South West Four Weekender

By Tube
The nearest London Underground tube station is Clapham Common on the Northern Line (Zone 2).

By Train
The nearest National Rail station is Clapham High Street. Trains run to and from London Victoria or London Bridge.

By Bus
Numbers: 35, 37, 88, 137, 155, 255, 345, 355, 417
Night bus: N35, N37, N155, N137, N345

Age Restrictions

10 Year olds and under enter free accompanied by a ticket holding adult (18 years and over)

11 to 15 Year olds and under pay full price but must be accompanied by a ticket holding adult (18 years and over)

16 and 17 Year olds pay full price and do not need to be accompanied by a ticket holding adult. It is advisable to have ID with you.

Terms and conditions for the South West Four Weekender

Possession of a ticket shall constitute acceptance of the following conditions:

Tickets may not be exchanged or money refunded.

Tickets are issued subject to the rules and regulations of Clapham Common and Lambeth Council.

The event promoter reserves the right to refuse entry of the ticket holder to the event site and to eject the ticket holder at its absolute discretion.

It is the licensing condition that every person entering the site has a valid ticket or pass.

Admission is at the ticket holder’s own risk.

There will be no re-admission. Please bring everything you need with you.

The management reserves the right to make any change whatsoever to the artist programming owing to any unforeseen or unavoidable cause.

The right of refund on cancellation of the event is at the promoter’s absolute discretion.

Event policy is that there are no refunds.

No professional cameras, video recorders or any form of audio equipment allowed on event site.

The ticket and pass holder consents to the filming and sound recording of members of the audience.

Lost tickets will not be replaced. Keep your ticket safe.

If the ticket is re-sold or transferred by anyone but the promoter or their authorised agents, it may become voidable and the holder may be refused entry or ejected from the event site.

No illegal substances are allowed into the event site.

No animals will be allowed into the event site except guide dogs for the blind.

Information for disabled visitors

The festival is fully accessible to wheelchair users. Please note though that being situated on a green field site it is basically parkland and manoeuvrability is limited as such. The ground is notoriously hard but, of course, dependent on weather conditions.

Each of the main toilet blocks in the festival include disabled toilets, as will the disabled person’s viewing platform.

This disabled person’s viewing platform is for the Main Stage and will provide a great sight line above the crowd to see the acts on stage.

There will be a fully equipped medics’ tent located on site throughout the event.

If you have any enquiries regarding disabled access and facilities at the festival, please contact enquiries@locknloadevents.com

Cloakroom and cash point machines

Please note that there are no cloakroom facilities at this event. Please only bring with you what you are happy to carry.

However, there are ATM machines onsite. These accept debit cards but NOT credit cards. Transactions are subject to surcharges.

Site evacuation

In the unlikely event that the festival site had to be fully evacuated, the event would not continue on that particular day. If the reason for the evacuation falls under the heading of ‘force majeure’, there would not be any refunds. Adverse weather conditions or an act of terrorism are classified as an act of God.

If a full evacuation occurred and you wish to complain please do so by contacting us through our web site.

Sound levels

Music levels at all events on Clapham are a very sensitive issue.

Lambeth Council set licensing conditions which include music sound levels. These are not the best in the world. The organisers do everything in their power to maximise the situation by employing the best PA companies and noise consultants. Added to the set levels, other influences such as atmospheric conditions and wind conditions can make it extremely difficult to get the high music sound levels that some may expect. Should the levels not be to your liking, we can only apologise and rest assured that we have the best people working on it. However, we are restrained by conditions set on us by the Council.

If you are interested in these issues and live close to Clapham Common, read on. Each year when we apply for our license, a small group of local residents oppose our event on grounds that the sound we create is intrusive. In short, they have been trying to stop our event happening for years now. If you are interested in supporting our festival thereby ensuring that events such as ours continue to be held on Clapham Common, please email us on enquiries@locknloadevents.com

Adverse Weather

As we all know, the weather in this great country of ours is unpredictable to say the least. Please therefore keep an eye on the weather forecast for the Clapham Weekender and, should it look like raining, bring suitable apparel to keep dry... if you so wish. There are tented arenas on the site but these can only accommodate half the audience at a push. 

So if rain is likely bring your brolly and put on your wellies! Nothing stops a good party.

Food and drink

No chairs, tables, BBQs or other such articles may be brought into the event site.

Alcohol and food are not allowed into the event site. Food, alcohol and drink will be available for purchase within the event.

Soft drinks in glass or cans will not be allowed into the event site.

You may however bring in soft drinks in plastic or paper containers under 500ml for personal consumption.

Security at South West Four Weekender

Request to all ticket holders

Due to the constant terrorist threat existing in London, the event security will be thoroughly checking all bags belonging to ticket and pass holders entering the event site.

This is however a time consuming job, therefore can ticket holders aim to arrive to the event site earlier than in normal circumstances as well as cooperate fully with all requests from the event security staff.

The promoter reserves the right to check any bag or person that it may deem suspicious.

Please accept the promoters’ apologies should you experience longer than usual queues. Safety checks will be undertaken for the good and safety of all present at the event.

Warning

Exposure to loud music can cause injury to your hearing.
Strobe lights and smoke machines may be in use within event site.